Merchant Policy

HOW TO ORDER

ORDERS:

  • Orders are taken by phone. Call 212-695-4711 between 9-5 Mon-Fri for details.
  • Price quotations are always approximate and not guaranteed until order is confirmed and payment is made.
  • Custom orders take approximately 4-6 weeks but will depend on specifics of order and time of year.
  • All custom orders including ring sizings are non-refundable and non-returnable.
  • Rush jobs may be accommodated but there may be an additional charge.
  • All engagement ring price quotations are excluding the center diamond unless otherwise specified.

CUSTOMERS DIAMOND:

  • If you will be supplying a diamond for us to use in the center of one of our engagement rings, please call our office to discuss details prior to shipping.
  • We generally ship with Federal Express fully insured and therefore we are unable to ship to a PO Box and signature is required upon delivery.

SHIPPING:

  • We generally ship with Federal Express fully insured and therefore we are unable to ship to a PO Box and signature is required upon delivery.

PAYMENT:

  • We accept cash, checks and PayPal.
  • Full payment is due before any order is produced or processed.

SALES TAX:

  • Sales tax will be collected for all merchandise shipped to addresses in New York State. The rate fluctuates on the county the order is being shipped too.

APPRAISAL:

  • Available upon request-fee charged.